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Portfolio Ethnography

Tag Archive

Below you'll find a list of all posts that have been tagged as “Ethnography”

A Future State Journey Map for Coffee Public

Coffee Public
(Ethnographic Research and Prototyping)

PROBLEM: How might we simplify our order fulfillment process and make it a personal experience for our customers? SOLUTION: A concierge-style coffee delivery app that serves the buildings the client …

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About Jem

I am a User Experience (UX) practitioner who builds insightful, creative, and usable digital experiences. A journalist in a previous life, I came to digital after discovering its immersive and engaging capabilities across platforms, languages and devices.

Today, I combine both UX research and strategy techniques to deliver digital experiences that people love.

Get in touch today at [email protected]

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by Jem Rosario