Saved by Design:
The Canadian Jewish News
Stays in Publication
Canada’s largest Jewish newspaper was staring closure. But a public outcry forced them to reconsider and fight for the paper’s survival in the digital age.
Here’s a story of the CJN’s UX transformation and my role in making it happen.
Building a Patient-Centric CAMH.ca
How does Canada’s leading voice in mental health and addiction treatment get its content to those who need it urgently? Is it content alone or can design help them achieve this goal?
Here’s how I helped the Centre for Addiction and Mental Health imagine a better CAMH.ca through UX and Content Design.
The Designer Grows Up:
Leading Loopy Logical
It’s not everyday that the Designer becomes a Project Manager.
But when it happens, you got to be ready.
Here’s a story of how I helped Loopy Media, Inc. deliver version 1 of Loopy Logical, a computational thinking app for pre-school children, as a UX Project Manager.
Designing a Door-to-Door
Coffee Delivery Service
What happens when you’re brought in to help reimagine a coffee shop’s order fulfillment experience?
Will traditional UX research methods help or do you have to go further?
Here’s a story of how I used ethnographic research to design a door-to-door coffee delivery service and the prototype that came out of it.
“Alright. What skills do you bring to the table?”
Turn problems into opportunities through collaborative design and design thinking.
Discover what your customers value through contextual research and practical empathy.
We’ll keep content findable so people can do the things that matter to them.
Communicate trust and confidence with a strong, user-centric plan for your content.
Lead your team to success through workshops that inspire, instruct, and inform.